FAQ/Friends Management

I can’t delete a friend

Scoreloop Support Staff
posted this on October 29, 2012 17:21

To delete a friend on BB10:

Open the pre-installed Games application and select the "friends" tab at the bottom of your screen. Select the friend you wish to delete by tapping on their username or profile picture, and the "remove friend" option will appear. Tap there and your friend will be removed.

If you delete somebody by accident, you can always add him/her back, by pressing the "add friend" button.

 

To delete a friend on Android OS:
If the game doesn’t have an option to delete friends or it is not working properly,  you can download the Scoreloop application here and manage your friends from there.
Simply open the app, click the friends icon (bottom menu within the app, third icon from the left) and select the friend you wish to delete by tapping on their username or profile picture. Press (tap or hold for a few seconds) the device's menu button and the "Remove Friend" option will appear. Tap there and your friend will be removed.

 

In some devices, the application menu is hidden by default. This can be toggled by rotating the device to landscape position. To make sure landscape display is activated, please access your device settings panel and, in the "display" option, make sure to select and enable "auto-rotate screen."


To delete a friend on iOS:

If your game does not have a Scoreloop friends option in the interface, you can access the friends section by downloading the Scoreloop Community App available here.
From the Scoreloop menu, select the friends tab and choose the friend you wish to remove. Confirm by selecting the "remove friend" button, and your friend will be removed.


If the problem persists, please contact us through the NEW ticket button.

 
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